0870 - 0845 National numbers

Good news this month as the telecoms industry move to help telephone callers estimate what they pay when they dial a 'national rate' number beginning 0870. Currently you can pay a wide variety of anything and since very few people on the planet can understand a BT telephone bill, I'll wager that most people will continue never to know this. At around 8p (15 cents) a minute, an 0870 number doesn't cost that much to call but with landline calls now costing almost nothing to call, beside this they look pretty dear.

I still find it a touch alarming that numerous (but not all) businesses actually profit from you caling their 0870 number and are given 2p a minute on each minute of the call. I doubt if they're getting that wealthly but to be congratulated are those who devised the scheme where a business pays for a 08xx number, and consumers pay more for their calls as a result.

I've dabbled with the idea of getting 08xx numbers for myself and finally succombed. However it's taken a while to realise that if anyone offers you such a number you're obliged to keep it or else no one in future is going to be phoning you. An 0870 number (and an email address) is not just for Xmas, it's a commitment for life,

Plusnet, the ISP (Internet Service Provider) offer a free Fax2email 0870 number that sends a fax to your email box. It's a brilliant service until you put the number on your letter heads because Plusnet have the evil practice of disconnecting the number at random and giving the number to someone else.

Another firm, Robotelecom in Hemel Hempstead provide local call '0845' numbers. I signed up to one on their promise of "no fees to pay forever". This bunch too are truly fickle if not on the fringe of dishonest. Without notice Robotelecom decide to levy a £50 per annum fee for the number. That's not being trustworthty, to the nth degree. They claim that they were taken over by another firm called 'Virtual Effects Ltd' who had different terms so their promises didn't have to be kept. If you hanker for an 0870 / 0845 national number, you're going to pay one way or another. Friends tell me they have a more predictable time using companies other than robotelecom.co.uk.