Technology gone stupid - Jura coffee makers

Internet Connectivity Kit for Jura Impressa F90 & F9 Price £75
o download your favorite coffee recipes from the Internet and upload them on your machine
o You can check the status of your machine at any time. In this way you can provide the JURA service staff with important information so that they can help you with any problems.


Anyone in search of a coffee-maker that makes no compromises on quality will soon find themselves at the door of Swiss company Jura. Year upon year they win awards for best, most innovative coffee maker.
Winning industry awards on this scale is a sign of an active public relations department. Get yourself a fairly good product and a very good PR department and your winning a magazine award is a certainty. Enter more than enough products, spam every category and you can sit back and wait for a sympathy vote or the right mix of judges.
Take the Jura F90 coffee maker which a few years back was all the rage in the press. It has internet capability too which raised certainly my curiosity. What it can do is scantly documentated but having just now downloaded the software to see the features I'm amazed at what it does.

It is this:
1) allows you to customise a message that appears when it is switched on.
2) allows you to discover that you might as well take it back to the shop to fix it when it goes wrong
3) allows you to programme in a coffee receipe (adjust water / coffee) which would take about 2 minutes normally.
4) Connects to your PC with a serial lead. Whoopwhoop! How are you gonna get your PC in the kitchen?



Verdict: People who make coffee makers should stick to doing that.


Nearest competitor for dim technology: Sony Bluetooth DCR- IP7 - a camcorder that allows you to surf the net and send emails via your mobile phone when it's easier to use your mobile phone to do that anyway.

Finding a way forward with TomTom Go - GPS navigation

The world is divided into those who have discovered GPS navigation and those who have not. With a GPS unit you rarely get lost and the result is very, very relaxing.
The TomTom Go has a lot of well thought out software in the box – then again it still has a good few poweruser features that let you add POI’s (points of interest) to navigate to cash machines, petrol stations, speed cameras, Little Chefs, Travel Inns and more. (If I need to remember to go to Maplin, Halfords or ASDA I can tell TomTom to go 'boing' next time I'm driving past one).

The TomTom gives every feeling of being a fairly mature product: basically it kicks.

The TomTom 700 has an all Europe map which is a lifesaver for even occasional breaks away. If you haven’t ever been to another city and wondered where's the station, airport, hotel and so on, then you could save money and get a UK only map. However when you realise how good GPS is, you might well spend the extra money on the bigger map.
There’s a remote control - I use it, some people do not.
A Bluetooth wireless headset feature works well and lets you chat fairly safely on the phone. You can avoid needing to shout with a regular 3.5mm jacked mike – but it’s good to start with.
The traffic service is pretty good – the traffic service has the feel of a first generation product so you’ll have to contend with frequent ‘can’t connects’ and possibly even old information. However, when it helps me avoid any traffic, I’m a happy bunny. It’s hard to assess its effectiveness but there was no better way of avoiding a jam in an area I did not know.
Itineries can be set up – these are for your journeys with multiple stops. You enter all your way-stops and off you drive – though I’d caution on these. For example, if you stop short of a way-stop, you’re never logged as having been there. The result is that you’ll be redirected back to the stop. For these you have to be on the ball about telling the box where you’ve gone and been – I’d not recommend this feature to the whole world.
Favorite destinations – now these are fantastic: I recommend you prime the box with all your friends places and phone numbers. Then pay them surprise visits.

Issues to note:
maps - not perfect - I do get the occasional glitch (eg I’ve been directed to the back of the shopping centre, some roads do not exist and yet some are being built and appear on the map. Overall its better than good enough.
shape - this is fine mounted in a car but in your hand it is a bar of soap
phones - there is a list of supported phones and this is worth believing. Not being able to absorb the phone's phonebook (P910) or read SMS's was a trivial issue as all else worked.
don't 'use' whilst driving - if you buy a TomTom (even for someone not-so technowise) do them a favour and add addresses and POI's - download POI’s from tomtom forums and usb them over.
gprs - if you find you cannot set this up you may need to get O2 or Vodafone to let you have the full GPRS service.

Yesterday BBC’s Watchdog programme took on the case of someone who couldn’t use the TomTom and wanted to take it back. They'd been driving in circles with it in their home town. The shop refused and a fight ensued. Ultimately Watchdog wins because they have to – but frankly Watchdog could fight more deserving consumer injustices. Instead they rushed to rescue a consumer crybaby who wants the moon on a stick. The TomTom is a fabulous device, it’s imperfect but its every imperfection is worth working round.

Overall: best gizmo in years. Wife agrees, saynomore.

Camera Cards - Smart Media Flash - Recover deleted pictures - Recover from Card Err!

Having a recurrent Card Err! on your camera memory card? We tried a couple of ideas and this really sorted it.
1) Camera chooses not to be able to read the card it did two minutes ago. Solution: clean it. First clean the card slot by wiggle a few cm of Velcro hooks. The gritty surface helps. Next buff up the contacts of the Smart Media card - use a cloth and a few drops of brass/silver polish. Try, I hope it works for you.
2) Deleted some pictures on the card you thought were not worth keeping two minutes ago. Solution: You need a half decent unerase prgram. Get that from PC Inspector (CONVAR) - Google for this. It costs a very generous nothing. Heed all warnings about unerasing files of the hard disc (it can do this too - but there are reasons to be careful).

Out of Office Autoreply Toilet Break

I am away from my desk for ten minutes. I thought you'd need to know. Normally I am here all day answering your letters and thinking I am indispensable.


Action: Send to all
When: When I'm busy
But suppose: no one cares? Yeah right.



We guarantee to not to ever send one of these but should this happen, here's what to do in Outlook
1) Right Click on the message
2) Choose "Create Rule". Choose conditions eg 'autoreply' in the subject line.
3) Uncheck 'from'. Choose 'Move message to ..'
4) Choose 'Junk mail'

Networks are about power fer goodness sake

John Naughton makes an interesting comment in The Observer about school’s “restrictive broadband networks designed by clueless local authorities”. He clearly has inside information though the piece goes on a touch about the Tony Blair government being in on the act.

School networks ARE kind of yuk – most networks are. Maybe you can't put files on your machine or access Google images on yours. School networks are worse than many. But here's a real history to the restrictive network and it pre-dates Blair and even Thatcher. The history goes back to the dawn of civilization.

This is what happened. At the beginning there were people who studied and learned to understand the heavens. These people were the high priests, they were yesterday’s scientists. They could predict events. Knowledge was power. They knew cool stuff and pretty soon they gained an unholy amount of power.

This happened in schools too.

Fast forward to just yesterday when power in schools went through a comfortable era. Schools were run by the knowledgeable – basically the head of maths, head of English and head of science. Oh and the head.
But one day along came the computer. And someone in school learned to work it. Pretty soon their knowledge put them in power. They had found a fast career track. They got promoted to deputy heads in charge of ICT and i/c regional networks.

So I can't blame any bit of government policy for what's going on. Sure the government could fix it and I half think the Observer comment is helping. The cause of duff networks is that they don’t meet the needs of the users. The people in charge can’t find a way to change this even when they want them to.

Techno Palsy - Technopalsy

TECH'NO'PAL'SY n. s as z. to use a machine without reading a manual or even thinking.
When technology continues to be as half-well designed as it is, a certain about of nouse; intuition or rough intelligence is required of the user for the working thereof. If not that, it needs the read of the manual. Where is it? Those with technopalsy may throw it in the bin.

Persons with technopalsy are to be found mostly staring at a piece of technology in puzzlement. Not all such stares are signs of a full-blown affliction.

This most indicative symptom of TP is shown by a conclusive test. The test is based on the fact that many gismos [ibid] have hidden key presses to reset the device or put it into maintenance mode or go where it shouldn't. To the most ordinary geek-type person, these key presses are hard if not impossible to find without a manual.

But the confirmed technopalsied will find the correct key combination within a few minute's use of a device. Hence a Windows PC will be 'accidentally' made to start in safe mode; or it will lock-up trying to download a large file; a digital clock will hop between date-view and time-view; a television will retune itself and seek new channels; an ipod's software will crash; a coffee machine will discharge coffee pretty much everywhere.

Definition from Roger's Dictionary of the English Language, 2005.

The colour laser printer

Have you been thinking about selling your printer? Looking at
today's prices for colour laser printers I wonder what I'd get for a 2 year
old Epson Acculaser C2000, original costing £2000. It's powerful and meaty
but the price of consumables hasn't dropped. So I've already spend £1400 on
consumables for it and in a couple of refills time, the running costs exceed
the printer price. Today you can buy an equivalent model for £1000 which
ought to get you a Duplexer, Heavy build quality, Postscript 3, two large
Large Paper trays and most importantly memory. Whatever you do, don't buy a
page printer(ie a laser printer) that might not have enough memory to hold
a page. If you've a printer with 32Mb, and the PC isn't sharing the load,
you may find the printer goes into a coma when you ask for a full page
photo. I'd like to hear that's not so but the C2000 has 160Mb and I can't
recall it ever stalling over a print job.
Other printer buying tips: > Buy a really popular printer as there's a
greater market for consumables. Also, like car buying, check the model's age - you can get discounts on old models a few months before new models arrive in summer.


Colour Laser Running costs Update 2006

Today the transfer belt, a very big consumable part of the colour laser needed replacing so it was time to take stock of how much the laser has cost to run. Here for posterity are the figures.

Purchase price Epson C2000 with all the trimmings £1500 ex VAT December 2001
Consumables bought to May 2006 = £1540
Value of consumables in hand (not used) £320
Net consumed £1320
Pages printed 21500 colour; 6000 black; 27500 total
Average cost per colour page excluding paper: 5p (or 10p including the hardware).
Annual cost = £500 (incl hardware)

Dell Dimension 5000 - buy a PC, forget DIY building

With January sales causing a drop in PC prices, I succumbed and bought a new Dell Dimension. It has loads of USB sockets and a network card but the killer feature is that it's probably the quietest PC I've ever bought.

As the fifth Dell bought over fifteen years, I had stopped buying Dells 5 years ago after they sold me one that never went wrong. This Pentium 3 - 550MHz chugged along nicely for months on end. It was rarely switched off. What helped was thar I'd Ghosted the OS partition at its zenith of reliability and once a year I'd refresh the OS - usually this was after some application misbehaved. Over time I added a video card, a hard disc and some memory to take it through the Windows 2000 and XP eras. The XPS T550 was fairly quiet too but for heavy duty jobs like video editing I used a series of self build PCs .

I look back at this era of DIY PC building as my misguided years. Every building project has been frought with assembly, dissassembly and system hiccups. It's best left to people who have a well-stocked workshop and time to kill. Any money saved has to be balanced against what's involved - even if it is easy and educational. In fact a small fortune was spent on quiet PSU's, new fans and silent flower-style heatsink coolers. On one PC alone that came to £150 ($250) . After deducting £150 for a Dell FP monitor, the near-silent Dimension 5000 cost £250. This was Dell number 5. A zealot I've become.


History
No 1: Dell 486 - ran on Windows 3 - reliable - left running for months.
No 2: Dell Pentium I - 133 MHz - Windows 95 - fairly good - ransacked for parts. Heatsink is now a business card holder.
No 3: Dell Pentium II - 266 MHz - Windows 98 - never happy - used as a music server
No 4: Dell Pentium III - 550MHz - Windows 2000 - still going 2005

Online shopping - cuts service to unacceptable levels

Online shopping dissolves half of the hassle of shopping in town - when the object of desire is rarely in stock and thus the goods are hard to find it's plain crazy not to. And then you can choose from all the competition, not just the stuff on show.
And because you can hop from site to site researching details, prices are keen. Prices are keen because there's no shop to pay for, or staff to answer a phone or now in most cases, hardly anyone to deal with an email. The online shopping world is evolving. Who do you think is going to survive? Will it be the shops at the bottom-dollar no-service end of the market ... will these shops win customers as fast as they lose them? Or will it be those with a more blended good price - good service offering ... who will build a loyal following?

If you really want to remove the hassle of buying things online, look for these features:

• There's a phone number where you can sort out problems.
• Delivery charges are fair, for example they go up reasonably with how much you buy or they diminish altogether.
• Offers are what they say they are - not eye-catchers with small print
• Emails are replied to within an hour or so.
• If the item's not in stock, you're given options as to what to do.
• An apology for a messed up order (wrong things delivered) is an apology with money eg a free gift / free delivery next time. In other words the shop guarantees its service as well as it goods
• Copious information on the product and its applications.
• Customers reviews

Duff shops that need to shape up or shut down

• ebuyer.com; dabs.com - offer cut into the bone service; there is no telephone number that answers. For instance what is the point of asking "where's this morining's delivery" when it takes few days to reply to an email . Or see what happens if the item's out of stock.
• neat-ideas.co.uk; simply.co.uk - there is general dimness across the organisation which leads to mistake upon mistake.
• unbeatable.co.uk; hughes.co.uk; dell.co.uk; northerntools.co.uk - slashed prices but delivery charges at their most ridulous

Star players

• maplin.co.uk - has not forgotten it service pledges; if it's in your 'basket' the item isn't removed because it's gone out of stock.
• phones4less.co.uk - home-phones.co.uk - they know their products; they help; they offer solutions
• amazon.co.uk - great website, and they haven't goofed up to reveal anything's not brilliant.
• johnlewis.com; viking-direct.co.uk; diy.com (B&Q) - fantastic ... these are here to sell you stuff well by any means and not cut, cut.
• er.. that's not that many in this list. Your recommendations are welcome